Soul & Science: Fast Forward Your Marketing Mind : #125: Mastercard EVP and Head of Marketing & Communications Rustom Dastoor | How to Make a Global Brand Feel Local
SHOW NOTES
How does a brand stay culturally relevant across 200 countries?
This week on Soul & Science, Jason Harris talks to Rustom Dastoor, EVP and Head of Marketing & Communications at Mastercard, about building a brand that resonates across cultures, markets, and generations. Born and raised in India amid the country’s surge towards consumerism, Rustom has lived and worked across four continents and brings a uniquely international perspective to branding, consumer behavior, and the evolving relationship between creativity and technology.
Rustom shares how Mastercard balances global consistency with local relevance across hundreds of markets, the growing importance of regulation and data governance, and why the best brands integrate into local culture instead of simply extracting value from it. They also discuss the future of marketing, why successful marketing will increasingly need to put data at the center of strategy, and why AI and data are most powerful when they’re used to guide thinking—not replace it.
Key Takeaways
✅ Global brands succeed when they integrate into local culture
✅ Data should inform decisions, not dictate them
✅ AI adds real value in data analysis, not automation
✅ Consistency builds trust, but relevance drives connection
Memorable Moments
💡 “To gain something new, you have to give up something old.”
💡 “People are more similar than they are different.”
💡 “Use data for illumination, not support.”
💡 “If you’re comfortable, you’re stagnating.”
💡 “A global brand needs to be seen as a contributor, not an extractor.”
Brought to you by Mekanism.
Soul & Science: Fast Forward Your Marketing Mind
Soul & Science is an award-winning podcast where marketing’s brightest minds reveal what it takes to build breakthrough brands. Hosted by Jason Harris, each episode explores the balance between brand building (Soul) and business performance (Science). From legacy brands to emerging disruptors, we delve into the insights, culture, and vision behind the most successful brand stories.Soul & Science is a Mekanism podcast produced by Maggie Boles, Ryan Tillotson, and Lily Jablonski. The show is edited by Daniel Ferreira, with theme music by Kyle Merritt.Brought to you by Mekanism.








